The ringtones of profit
may sound generic
Next year, Manchester United will make and sell mobile
phones. So will Celtic, Tesco and the News Of The
World. Don't believe me? Then you're not looking closely
enough at what's happening in the industry.
Two weeks ago in Shanghai one of Motorola's top designers
said the company would ditch attempts to beat market
leader Nokia in the field of operating systems. Instead
it would make its own one more like Nokia's.
(It's not alone -- everyone has pretty much waved
the white flag to the Finnish giant on that score.)
But Motorola also indicated that it would concentrate
on making the phones cheap and focus its sales strategy
on doing mega-deals with operators. It said it was
keenly aware of the success of Samsung, the massive
Korean outfit that has come out of nowhere in the
European and American phone markets. It has done this
not through any stunning technology breakthrough or
jaw-dropping design, but by assembling a few increasingly
available mobile phone commodities, such as operating
systems, cameras and chips, and packaging them into
a small plastic device with a Samsung logo on it.
Sound familiar? It is -- it's the PC industry all
over again. Similarly, Sharp raced into the market
last year, pumping out generic, bland picture phones
and dumping a gazillion of them on the market through
a trade deal with Vodafone.
They're not the only ones. All the signs point to
the fact that, apart from Nokia, operators care less
and less about established brand names and are willing
to go with the cheapest generic model that conforms
to a minimum standard.
Prowling on the sidelines, prodding this evolution
on, is Microsoft. The software giant has been itching
for two years to get into the mobile phone arena.
It wants to turn it into a market where the main differentiator
is the operating system, which it hopes will be its
Stinger platform.
(In fact, that reality is already here -- but it's
Nokia's system that most people prefer.)
In this way, all Manchester United will have to do
is buy the operating system, a generic box, a few
chips, a screen and the services of a Chinese assembly
plant.
All that's left to do is put a red devil logo on it
and sign a deal with a big operator, which will almost
certainly be delighted to increase volume on its network.
If you want to see this in action, go to Shanghai,
a city of 20 million people. There, in the city's
biggest Chinese department store, you'll see about
30 different mobile phone 'brands', many of them very
similar looking.
They're not shoddy, fly-by-night models, either --
they're advertised and come with guarantees.
Their advent should come as a stark warning to lower-tier
market share phone-makers such as Motorola, Siemens
and SonyEricsson -- don't let the same thing happen
to you as happened to IBM when it ignored how Microsoft
took over the PC industry.
Next year, Manchester United will make and sell mobile
phones. So will Celtic, Tesco and the News Of The
World. Don't believe me? Then you're not looking closely
enough at what's happening in the industry.